payment method

Support Platform

Support platform

Here at Paygol we make  our best effort to give you the best online payment experience along with an excellent customer service.
Our multilingual staff is available to help you and consumers anytime. Contact us whenever you can’t find the answer in our FAQ

How to contact us? Easy!

In our support section select “Support ticket”, then you will be asked to sign in. In the case you are a consumer and don’t have an account, you will be able to register.
After you sign in, select “create a new ticket” and then choose the area of interest, subject, and finally, write your message. Then, a support ticket will be created . You will be able to check the status of your ticket anytime.


 

Why adding a prepaid payment method like Paysafecard?

 

Why adding a prepaid payment method like Paysafecard?


Paysafecard is a prepaid payment method available in more than 40 countries.

When a consumer wants to pay with Paysafecard, in the window that opens for the payment option selected, a 16 digit PIN must be entered to complete the transaction. After that, the customer will receive an email with the transaction details.

Paysafecard allows consumers to make online purchases  like they were paying in cash, and it helps merchants to target consumers that do not own a credit or debit card. 

Paysafecard processes transactions up to 1,000 Euro and does not expire. Additionally, it can be combined .

 

The countries that support  Paysafecard are the following:

Argentina, Austria, Australia, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Gibraltar, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Netherlands, Norway, Peru, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, USA and Uruguay.