1. What is PayGol?
PayGol is an online payments service that makes it easy and safe to pay for virtual and digital goods with your mobile phone. Purchases on many of your favorite gaming, entertainment and social sites can be charged to your wireless phone bill using PayGol. No credit card or bank account is required.
2. How does PayGol mobile payments works?
Just paste one of our payment buttons or one of your own buttons anywhere in your website. A customer clicks the button, send a text message, and the transaction is completed. Customers don't have to leave your site or register, it takes just seconds to buy.
3. Why should I add PayGol as a payment option?
PayGol is easy to integrate, easy to use, secure, and of course you will get much more revenue with high conversion rates. You can reach any type of customers of any age, even tweens and teens which most of them don't own a bank account and don't have any other way to pay.
With PayGol you can reach customers all over the World even in different languages, our payment system is translated into more than 20 different languages and it works with more than 30 different currencies. You don't even have to worry about translations or even working with currency conversion, our system do it for you!
4. Why is PayGol safer than a credit card?
PayGol is safer because in order to complete a transaction we require a text message confirmation for each transaction. This means your customers will not share any personal information at the moment of the transaction. A credit card, on the other hand, is directly connected to your credit, financial and personal ID files. PayGol also add additional safety precautions to every transaction.
5. How do I get started?
To start using our service just create a free account here and you can start immediately charging your customers by mobile phone.
6. Which services can I offer via PayGol?
Download: This service allows you to sell any type of file in a secure way (pdf, doc, xls, ppt, psd, swf, avi, mov, mpg, mpeg, mp3, mp4, wav, wma, cda, exe, php, asp, html, xml, etc. etc.).
Integrated: This is the most complete service and you can have full control of it. It can be easily integrated in any web site.
Access: This type of service allows your customers to pay for accessing certain parts of a website or to download certain files stored in external sites like Rapidshare, Megaupload and others. It can also be used when premium content (like adult material) can be downloaded, and you wish to charge an amount based on the time spend on the restricted part of the website.
Multi-price: This type of service is specially used when you want to offer your customers different price options. This type of service is normally used in game sites when users can choose one price of the multiple choice.
7. In which countries does PayGol offer its services?
Together with our carrier partners, PayGol reaches over 1.6 billion consumers around the World. That's a huge number of people who is willing to pay using their mobile phones.
Check here all our coverage
8. Do my customers need an account with PayGol?
Not at all. Your customers only need to send a text message to complete the transaction.
9. How and When do I receive my earnings?
You can receive your earnings in two different ways:PayPal or Bank transfer depending on the country where you live. You receive your earning approximately between the 1st and 15th day of the month and when you have reached 50 Euros at least in your account.
10. I don't remember my Password, how can I recover it?
To recover your Password click here. You will receive an e-mail with your current password.
11. Can my clients send messages from a foreign country?
Yes, our system is smart enough to detect the country and even the language of your customer.
12. Why my earned money has decreased?
-The actual transfer sum may differ due to exchange rate fluctuations, operator chargebacks and others possible factors.
-It may happen that operator fails to deliver the billing report or end-user refuses to pay the bill.
13. What if I can not reach the minimum required to be paid?
In case you can not reach the minimum required to be paid, your money will be hold until you reach at least 50 Euros.
14. What is IBAN and SWIFT/BIC?
SWIFT or BIC is used when transferring money between banks, particularly for international wire transfers. Each bank has its own code, you can find it on your bank's website or you can ask your bank via telephone.
IBAN (International Bank Account Number) is used to identify a determined bank account on a determined entity Worldwide. Each bank account should have its own IBAN Code (Mostly European Accounts)
To transfer money to your bank account, IBAN (International Bank Account Number) and BIC (Bank Identification Code) or SWIFT(address of the bank) are required.
BIC/SWIFT: is 8-letter code that identifies the bank, and it looks like ABBYGB2LXXX (UK SWIFT)
IBAN: it looks like GB26ABBY12345678901234 (UK IBAN)
In most cases you can find this information on your bank's website.
15. What happen if a payment requires more than 1 sms to be sent?
For the Webmaster: You will get paid for the arrived SMS's only. For example, if the payment requires 3 SMS to be sent and you have received only 2, then you will get paid for those 2 SMS sent only.
For the Payer: User will not get the desired product/service until all the required SMS's are sent.
1. How can I start a service?
Click here and follow the steps to start any type of service you want.
2. How can I Test my service before going live?
To start testing your services go inside your Control Panel->My Services and change the status of your service to Testing. Once your service is fully working in Testing Mode between your Web Site and PayGol, then set it back to Enabled to start charging your customers.
For more information click here
3. Can I use only one service in many web pages and web sites?
Sure!, just paste the piece of code of your service as many web pages as you want.
4. How do I add a PayGol payment button on my web pages?
Once you have created a service, click on the icon and you will see the steps to proceed with the integration of the payment button.
5. How can change the payment button by my own one?
In the code of your service you will see something like below, just replace the path of the image typed in bold by the path you want:
<input type="image" name="pg_button" class="paygol" src="http://www.example.com/button.jpg" border="0" onClick="pg_reDirect(this.form)">
6. How many services am I allowed to have?
There is no limit of services to have, you can have as many services as you want.
7. How long are my services valid?
Your services will not have any expiration period, you can use your services as long as you want.
8. Why do I get an Error: Unknown IP?
Actually this is not an error, this come from your API or IPN (Instant Payment Notification) stored in your server which it's used for automatic payments and it's not visible for users. You should add this URL into your Url Background at the moment you are creating or editing a service.
9. My IPN suddenly stopped working!
Some server protection systems such as CloudFlare can block the PayGol IPs and cause this. If this happens, please whitelist the following IPs:
|SMS Gateway (Send SMS)|
1. What's PayGol's SMS Gateway?
PayGol's SMS Gateway is a communication tool that connects you in a fast and effective way with your clients, providers, partners or your loved ones no matter where you are, worldwide, You can use it to send alerts, announcements, messages, greetings, whatever you want... it's up to you and your great ideas!
2. Why should I use PayGol's SMS Gateway?
PayGol's SMS Gateway brings to your hands endless possibilities. You will be able to send marketing news, releases, events or schedule informations, orders and account status, meeting reminders, download notifications, tracking numbers, travel ticket confirmations, banking alerts or just birthday wishes! You can now boost your marketing campaigns and sales and save enormous amounts of time!
3. How does PayGol's SMS Gateway work?
It's real easy, just log into your registered www.paygol.com account and go to your Send SMS control panel. You must have a minimum credit to start sending messages.
4. How can I buy SMS Credits?
There are two ways to buy your SMS Credits:
1. Using your current PayGol balance:
You can buy credits using your existing PayGol balance, a minimum of €25,00 is required, you can use your credits inmediately once the payment is processed.
2. PayPal: Use your PayPal account to buy SMS Credits!
If you don't have a PayPal account, do not worry, you can always use your credit card on this option as well.
This purchase will be added as an existing balance on your PayGol's balance. All purchased will not be refunded.
5. What countries PayGol's SMS Gateway is available in?
For complete country coverage list please check this link
6. Can I send sms messages from my own apps?
Of course! You can use our API to send SMS messages from your own application using HTTP requests in normal mode or secure mode (SSL). For more information please read this
7. Do my SMS Gateway credits expire?
SMS Gateway credits have a four month period from day of purchase before expiration.
1. What is Premium SMS?
As seen on TV, now you can create your own marketing campaign, promotions, polls and votings, You can create your own keyword where your users can send text messages to.
Ex: send TEXT to 1234
2. How can I create a Premium SMS service?
Just choose Premium SMS from our products list link: http://www.paygol.com/newservice
3. How long does it take to activate?
To start, just create an account on our main website, login and create a service from here. Your service will be activated almost immediately.
4. Does my service expire?
After 60 days of no use you will receive a notification, if there is still no activity by day 60 your service will be automatically deleted.
5. Do I need a website to use Premium SMS?
Premium SMS does not require a website to work, you can immediately start using it.
6. Which countries covers Premium SMS?
You can check the complete Premium SMS coverage on this link